Identifying Bad Actors Affecting Performance

The Senior Director of Engineering at a global hotel brand needed to identify “bad actors” in the company’s asset portfolio across 152 hospitality facilities in Europe, the Middle East, Africa, and Asia.

Customer goals

  • Identify assets associated with frequent problems and high maintenance costs by type and manufacturer at 152 facilities 
  • Sort reported data by site, country, and region


  • Export and analyze ViewPoint inspection data per customer specifications
  • Share findings summary identifying bad actors with specific numbers and percentages of problems found

Winning results

  • Optimized manufacturer choices for future new builds and renovations
  • Replacement plan initiated for problematic equipment to make sure employee safety was preserved and potential for equipment failure mitigated
  • A solid partnership between the customer and SEAM Group

Learn how a leading food processor has saved nearly $18M through its infrared program with SEAM Group. 

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“ViewPoint helps us track infrared inspections, post inspection repairs, and data for 40,000 assets in 200+ locations. Through our SEAM Group partnership, we can track energy cost savings of more than $1 million annually. This justifies our program and helps us deliver on our green energy goals.”
– Safety Manager, Food Processing Plant

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